With more than 10 years experience exclusively in 4 and 5 star accommodation Hotels, Host-Sec has built a reputation for responsiveness, understanding and professionalism in an industry that simply cannot afford customer service ‘disasters’.

 In the same was as any other specialist, our specialization means that we are not suited to every environment – Host-Sec officers are not, for example, suited to work in gatehouses, or to standing outside a bank… We have other specialist divisions more suited to less skilled and more price sensitive work.

 Host-Sec Officers are selected, amongst other things, for their:

 · communication skills,

· customer service orientation,

· ability to command a situation,

· personal presentation, and

· general aptitude.

 Our recruitment process screens for criminal history, inappropriate psychological profiles, low aptitude and dishonesty.

 Our internal compliance systems test for industry knowledge and operational compliance on a regular, random basis.

 And our professional development program provides regular, ongoing training and performance feedback.